Need help with OEM software, subscriptions, or remote vehicle programming? We’re here to help.
Whether you’re a workshop, locksmith, technician, or vehicle owner, send us your vehicle details and the service you need, and we’ll get back to you with a clear answer and price.
General Enquiries
For product information, compatibility checks, quotations, and sales:
Email: info@carcoderz.com
Technical Support
For software support, remote programming appointments, installation help, order issues, refund and cancellation requests, and privacy requests:
Email: support@carcoderz.com
Include This With Your Message
To help us assist you faster, please send:
- Vehicle VIN
- Make, model, and year
- The service you need
- Any fault codes or relevant details
- Photos or screenshots, where applicable
For order issues, please also include your order number.
Please don’t send passwords, card numbers, or other sensitive payment details by email. We’ll never ask for them this way.
Worldwide Service
CarCoderz serves customers worldwide. Most services are delivered remotely, so we can help wherever you are.
Response Times
We aim to reply to all enquiries within 1 business day. Response times may vary with demand, manufacturer system availability, and the complexity of your request.
CarCoderz
OEM Software • Diagnostics • Coding • Programming • Technical Support
General enquiries: info@carcoderz.com
Support: support@carcoderz.com